Refund policy

Return & Refund Policy

Customer satisfaction is important to us.

Eligibility

Due to the nature of health and wellness products, opened or used products are generally not eligible for return.

Returns may be accepted only if:

- The product is damaged during transit.
- The wrong product was delivered.
- The product is defective upon arrival.

Return Request

Customers should notify us within 48 hours of receiving the order by providing:

- Order number
- Photos of the product
- Description of the issue

Refunds

Once the returned product is inspected and approved, eligible refunds will be processed to the original payment method within 7–10 business days.

Non-Returnable Items

- Opened products
- Used products
- Products damaged due to misuse
- Items purchased during special promotional offers (unless defective)